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Groceries delivered to your home
How to order, delivery and payment options
Bali Grocery Delivery | Health Food Store Bali Delivery
At Alive Wholefoods we stock over 1000 quality products and you can now enjoy Alive Wholefoods & Groceries at home with daily deliveries to the whole of Bali. We know shopping for food in Bali can be tiresome (the traffic alone is hideous), not to mention the quality of most supermarket food isn’t great. Alive stocks a huge range of fresh, local, organic where possible groceries and wholefoods, and we deliver straight to your villa. This means you can relax by the pool, read a book, enjoy your day at home, enjoy your time with friends and family and not have to go anywhere!
HOW IT WORKS
- Shop by category or search for items you need
- Add your items to your cart and checkout (See below for payment options).
- Order before 11am = same day delivery (1pm-5pm) | Orders placed between 11am – 8pm = next day delivery (1pm+)
- Call Us or Whatsapp if you prefer to order over the phone – we can be your personal shopping assistant 😉 and whatsapp you back with photos of fresh produce and give you options that way.
- We will contact you before delivery to ensure you/staff are there to accept goods and payment, and to confirm location & drop off times.
- If we do not hear back from you within 1hr we will assume the order is cancelled, so please make sure you keep your phone nearby 🙂
PAYMENT
- Cash on delivery
- Go Pay
- Local Bank Transfer
- Credit card
- Delivery is only made when invoice is paid.
DELIVERY TIMES
Order Before 11am = Same Day Delivery (1pm-5pm) | Orders 11am – 8pm = Next Day Delivery (1pm+)
- You must have payment ready on arrival.
- If you are not there to receive your delivery at the scheduled time your order will be automatically cancelled and returned. We can not wait for you. Please understand our time is also valuable as we are a busy little shop. If you are worried you may be running late, please whatsapp us asap pn 081236004204 🙂
DELIVERY AREAS & DELIVERY FEES
(fees are added to your final total, we will sms you the final amount)
- Canggu (Batu Bolong, Echo Beach, Pererenan, Berawa)
Delivery Everyday | Delivery Free When You Spend Over 300k | Under 300k Delivery Is 10k - Canggu Other Areas (Padonan, Tiyung Titul, Canggu North, Babakan, Umalas, Batu Belig)
Delivery Everyday | Delivery Free When You Spend Over 300k | Under 300k Delivery Is 10k - Seminyak, Kerobokan
Delivery Everyday | Delivery Free When You Spend Over 300k | Under 300k Delivery Is 10k - Bukit, Jimbaran, Sanur, Nusa Dua
Coming Soon | Contact Us To Register Your Interest | USE GO SHOP TO ORDER - Ubud
Coming Soon | Contact Us To Register Your Interest | USE GO SHOP TO ORDER
CONTACT DETAILS
Upon check out please provide us with your contact details including:
- WhatsApp Number (we do not accept international numbers – local number or whatsapp number only)
- Full & Complete Address include any specific directions (we will need you to whatspp the location)
- Contact details of staff if they are accepting the order
- Confirmation that the payment will be available upon delivery
QUALITY PRODUCTS | REFUNDS | EXCHANGES | RETURNS
- We guarantee that the products are delivered fresh and are of excellent quality.
- We unfortunately cannot accept exchanges, refunds or returns so please ensure you check the item specifics and are sure you are ordering what you want.
- Please ensure someone is home to collect your order and promptly refrigerate any cold goods.
- Once the items leave our store you will understand that we are then not responsible for their care (we use a third party delivery service).
- Communication between yourself and the driver is your responsibility.
- You must pay the driver on arrival. You pay him – he has already paid us.
AGREEING TO THESE TERMS
When ordering online you are agreeing to these terms.
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